1. Don’t be hurried by anyone.

Have at least three reputable contractors estimate costs.

2. Check references

Do more than call individuals whose names were obtained from the prospective contractor:

visit previous jobs, ask questions about accuracy of estimates, timeliness, finished quality, work habits, etc.

Call the Better Business Bureau. Visit the place of business.

3. If there is structural damage, retain the services of a structural engineer.

4. Enter into a clearly written contract that covers all the issues.

5. Obtain written estimates.

Ask that the cost of materials and the cost of labor be given separately. Establish a precise schedule.

6. Do not pay for anything in advance.

When materials must be purchased, ask for delivery receipts so that you can verify that the materials are being paid for.

7. Monitor expenses.

Keep receipts and observe the labor being done on your property.

Judge the progress against payment demands.

8. Ask for proof of insurance.

The contractor’s agent should mail directly to you a certificate of insurance indicating coverage maintained by the contractor.

9. Obtain record of building permit.

10. Ask for proof that the contractor is paying the subcontractors.

11. Ask to be present when building inspectors perform inspections. Understand if any problems are developing.

12. Retain at least 10% of the money owed until you are completely satisfied with the work.

13. Ask for a release of liens on your property prior to final payment.